MESSAGE ESTABLISHMENT AND TECHNICIAN FAQs

Who is required to obtain a Public Health Permit?

In general, any business that provides massage services for compensation (money) is required to obtain a
Public Health Permit. For a list of exceptions, please visit:
http://publichealth.lacounty.gov/eh/business/massage-establishments.htm

How do I obtain a Public Health Permit?

A Public Health Permit will be issued to a massage establishment after all requirements have been met and a
site evaluation has been completed. For additional information, please visit:
http://publichealth.lacounty.gov/eh.

How much is the Public Health Permit fee?

The annual Public Health Permit fee and site evaluation fee for massage establishments can be found in the
Public Health and Financial Management Fee Schedule. (bit.ly/EH-FeeSchedule)

If I already have a California Massage Therapy Council (CAMTC) certification, why do I need a Public Health Permit?

The CAMTC certifies the massage therapists; it does not regulate the operation of massage establishments or
their requirements. A Public Health Permit ensures that a massage establishment has undergone a site
evaluation and meets all applicable health and safety code requirements.

Why are inspections needed?

Regular inspections of massage establishments help ensure compliance with the County’s new law, including
business license and Public Health Permit requirements. Inspections help ensure the safe and legal operation
of massage establishments in the unincorporated areas of the County and in local cities that adapt the new
l aw.

When will inspections start?

Public Health staff will conduct a site evaluation before any inspections take place. Public Health will issue a
Public Health Permit once the massage establishment meets all applicable health and safety code
requirements. After a massage establishment receives a Public Health Permit, it may be inspected at any time
during the year. For additional questions about the Public Health Permit, please call (888) 700-9995 or email
Massageestablishment@ph.lacounty.gov.

When will the new massage establishment requirements take effect?

The new requirements took effect on March 4, 2020.

Are there any restrictions on where I can operate a massage establishment?

Yes. There are zoning and land use restrictions that apply to the location of a massage establishment. Before
signing a lease and applying for the required licenses and/or permits, please contact the County Department of
Regional Planning (DRP) to determine whether you may operate a massage establishment at your intended
location. The DRP can be reached at zoningldcc@planning.lacounty.gov or (213) 974-6411.

Can I use a home-based residence as the location for my massage establishment business?

No. You may not use your home or anyone else’s home as the location of your massage establishment. Both
the DRP and the TTC will deny your application if the proposed business location is a residence. The County’s
zoning laws prohibit the operation of a massage establishment from a residence.

Why is the County enacting these new requirements for massage establishments and technicians?

The Board has determined that preventing and addressing human trafficking is a top priority for the County.
Violations of laws related to public health, wage and labor, and public safety are often an integral part of
human trafficking. The Board also recognizes that, when operated professionally and legally, massage
establishments provide valuable health and therapeutic services to the public. However, massage
establishments have historically been associated with illicit activities, including prostitution, vice-related
offenses, and other violations that may involve human trafficking.

The new requirements are intended to help prevent human trafficking and other abuses in massage
establishments through enhanced business licensing and Public Health Permit requirements. These
requirements include, but are not limited to, inspections, reporting requirements, operational restrictions, and
coordination with law enforcement.

Who do the new requirements apply to?

The new requirements apply to new and existing massage establishment owners and certain massage
technicians who provide massage services in the unincorporated areas of the County and in the cities of
Malibu, Santa Clarita, and Westlake Village.

What are the new massage establishment requirements?

At a high level, the new requirements include:
• California Massage Therapy Council (CAMTC) certification for massage practitioners who provide
massage services in private rooms or areas with doors, curtains, or other barriers that can be closed.
• Treasurer and Tax Collector (TTC) Massage Technician Business License for technicians provide massage
services only in open areas.
• Unobstructed windows at massage establishments.
• No sleeping areas on the premises.
• Clients may enter only through the front door.
• Payment can be accepted only in the reception area.
• A human trafficking notice must be posted in a visible location. (Information about the notice can be
found at https://oag.ca.gov/human-trafficking/model-notice.)
• A list of services, including the cost and duration of each service, must be displayed in a visible location
inside the establishment. Advertising, including online advertising, may not suggest that services other
than those listed in the establishment are available.
• Massage establishments must obtain a Public Health Permit from Public Health to operate legally.

Will I need anything other than the licenses listed above to operate a massage establishment?

Yes. In addition, massage establishments must obtain a Public Health Permit from Public Health to operate
legally.

What does the Human Trafficking Notice requirement entail?

California law requires certain businesses, such as massage establishments, to post a Human Trafficking Notice
in a highly visible location. The notice informs the public and victims of human trafficking about telephone
hotline numbers they can use to seek help or report unlawful activity (California Civil Code Section 52.6). There
are specific posting requirements, language requirements, and penalties for failing to post the notice. The
required notice is available for download at https://oag.ca.gov/human-trafficking/model-notice. Each business
must post the notice in English, Spanish, and a third language.

Do I need both a Public Health Permit and a TTC Massage Establishment Business License before I can operate?

Yes. You must have both to comply with the new requirements.

If I am an existing business, how much time do I have to obtain a Public Health Permit?

Existing businesses had until July 2, 2020, to obtain a Public Health Permit.

How long will it take to receive a Public Health Permit?

Public Health will issue a Public Health Permit after the business meets all applicable health and safety
requirements and provides proof of a valid business license.

How do I know whether the massage technicians at my establishment require Massage Technician Business Licenses or CAMTC certifications?

Massage technicians who provide massages services in private rooms with doors, curtains, or other barriers
that can be closed must obtain CAMTC certification by March 4, 2022.

If your establishment has only open areas, massage technicians are required to obtain a TTC Massage
Technician Business License by March 4, 2022.

Am I required to have a manager on the premises during hours of operation, and does the manager need to have a Manager Business License?

Yes. A manager must be on the premises during operating hours. However, a Manager Business License is not
required.

Do I need to reapply every year to renew my Massage Establishment Business License?

Yes. You must submit a new application each year and receive annual approval from the Los Angeles County
Business License Commission to continue operating.

Will there be a Public Health inspection every year?

Yes. As part of the annual renewal process, massage establishments must pass a Public Health inspection each
year.

Who can I contact if I have more questions or need to apply for a Business License?

You can contact the TTC Business License Section at (213) 974-2011 or businesslicense@ttc.lacounty.gov.